Nítido provides digital marketing services. We do not sell or ship physical goods.
1. How work is delivered
- Files such as brand guidelines, logos, designs, photographs and videos are delivered electronically, by email or through a shared folder link.
- Managed work such as social media posts, ads, listing updates and website changes is delivered by publishing it to your own accounts, after your approval where the proposal requires it.
- Websites are delivered live on your domain, with login access handed to you.
- Reports are sent by email every month for monthly services.
2. Timelines
Each proposal sets out the delivery timeline for that engagement. Timelines start once we have received the advance (where one applies) and the materials and access we need from you. Delays in approvals or materials move the timeline by the same amount. We tell you in advance if anything on our side will affect a date.
3. Review and approval
Where a deliverable needs your approval, we send it for review with the number of revision rounds stated in your proposal. A deliverable is treated as accepted when you approve it, or seven days after delivery if you have not raised any issue.
4. Questions
If something hasn’t arrived or isn’t working, email dakshdayalani@nitido.in or call +91 78598 58789.